Intelligent Event Processing

Intelligent Event Processing (IEP) emerges as a game-changer, enabling businesses to analyze and act upon data events in real-time. Through the fusion of advanced algorithms and real-time analytics

Intelligent Event Processing (IEP) has emerged as a beacon of efficiency. IEP harnesses advanced technologies like machine learning and real-time analytics to process, interpret, and act upon events or streams of data as they occur. This real-time insight allows businesses to make instantaneous decisions, adapting to changes with unparalleled precision and agility.

In today’s data-driven landscape, where the volume and velocity of information continue to skyrocket, relying on traditional batch processing can lead to missed opportunities and inefficiencies. Intelligent Event Processing, by contrast, empowers organizations to capitalize on events instantaneously, transforming vast torrents of data into actionable insights and offering a competitive edge in an increasingly interconnected world.

Intelligent Event Processing

Intelligent Event Processing is the central intelligence for efficient event routing between internal and external producers and consumers. It collects, correlates, and prioritizes events from multiple sources across SAP cloud and hybrid landscapes, transforming raw signals into actionable insights. By grouping related events and highlighting critical issues, it reduces alert noise and ensures that operations teams focus on what truly matters. Configurable rules and thresholds allow organizations to align event handling with business priorities, while automated notifications and guided navigation support timely investigation and resolution. This centralized intelligence not only improves operational efficiency but also enhances transparency, enabling proactive management of potential disruptions before they impact business processes.

Features and benefits:

  • Unified event processing based on rules for automatically as well as manually triggered events

  • Enables centralized event handling via event log viewer as well as decentral alert handling via embedded alert inbox

  • Foundation for intelligent correlation of events e.g., correlation of manually generated notifications with automatically generated alerts

Event Actions:

IEP can trigger the following event actions:

Create Alert
creates an alert in the alert inbox of the respective monitoring application
Send E-mail
sends an E-mail notification to defined recipients
Create Ticket
Creates or updates a ticket in an external ITSM system. Start operation flow trigger an operation flow in an external automation engine (SAP Automation Pilot, SAP intelligent RPA or SAP Automation Pilot).
Send Chat Message
Send a chat message to an external chat system
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