The Capability Gap Most Organisations Overlook

When moving from SAP Solution Manager to SAP Cloud ALM, the first question most organisations ask is:
“Which systems and data do we need to connect?”

That approach misses the real challenge.

Solution Manager rarely exists as a clean, fully documented platform. Over the years, organisations have built processes around it — monitoring routines, change control workflows, documentation practices, and custom integrations — many of which are informal or undocumented.

When planning a migration without a thorough assessment, organisations quickly encounter gaps:

Monitoring gaps:

Critical processes may no longer be observed in Cloud ALM because the original Solution Manager setup included custom alerts that are not replicated automatically.

Change governance gaps:

ChaRM workflows or approval processes often behave differently, leading to missing audit trails or unapproved changes.

Process drift:

Teams have shadow processes — steps performed outside Solution Manager that are overlooked during migration.

Compliance risks:

Historical data, approvals, and regulatory evidence may not transfer cleanly, creating potential audit issues.

Across multiple transitions we have seen teams spend weeks or even months fixing issues that could have
been identified in a structured assessment in days.

The Capability Gap Most Organisations Overlook